Group.svg

Kunder

Asiakkaat

Klanten

Kunden

Clients

Customers

1. Go to the tab >Customers
2. Click on the >three lines on the right upper corner of the list
3. Select >Download data as .csv file
4. The download will automatically start and save the file to your computer
<img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_11899117550749_7bde9d10e7.jpg" alt="Export">
 You can export up to 1000 entries without an impact on software performance. If you have more than 1000 entries, Zervant may become slow and unresponsive while exporting the data (although this also greatly depends on the speed of the computer that you're using).

With Zervant you can manage your customer list easily. You can create new customers, upload your existing customer list or export your customers. Please note that the amount of customers you can save in your Zervant account depends on the plan you are on. You can check the plans and what they include <a href="https://www.zervant.com/en/pricing/" target="_self">here</a>.
 
Click on the titles below to jump to jump to what you are looking for:
<ul>
<li>
<a href="#h_01GC8TG2JR9J694KWXDG3B6938" target="_self">Create a new customer</a>
</li>
<li>
<a href="#h_01GC8TGT43TMJTKF92SC746H4B" target="_self">Customer details</a>
</li>
<li>
<a href="#h_01GC8THF2XX1KQ0ECM4V1Z9J2F" target="_self">Delete customer</a>
</li>
<li>
<a href="#h_01GC8TJB18JYMS374RH6JVK4WK" target="_self">Import customer list</a>
</li>
<li>
<a href="#h_01GC8TJH2QZ0G2EN7M10EHA83R" target="_self">Export customer list</a>
</li>
</ul>
<h2 id="h_01GC8TG2JR9J694KWXDG3B6938">Create a new customer</h2>
Go to the tab >Customers and click on the green button >New customer. <img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360063813412_f4dc5e1f29.jpg" alt="Add a new customer in Zervant">
You can also add a new customer when creating a new invoice. Select >New customer from the customer selection menu. <img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360063813432_c562ebb38a.jpg" alt="Add a new customer in Zervant through the invoice editor">
 
The information you add in these fields will be automatically included on the invoice (except for the email address and phone numbers).
Please note: 
<ul>
<li>
The number of customers on our Free plan is limited to 5. To add more customers, you will need to subscribe to a Premium plan. Read more about our Premium plans <a style="background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" href="https://www.zervant.com/en/pricing/" target="_blank" rel="noopener noreferrer">here.</a>
</li>
<li>Unfortunately, it is not yet possible to add multiple contact information, a photo, or a different delivery address on one customer entry.</li>
<li>You can always edit your customers' information by clicking >Edit on the upper right side.</li>
</ul>
 
<h2 id="h_01GC8TGT43TMJTKF92SC746H4B">Customer details</h2>
Select a customer from your customer list to view the customers' details on the right side of the screen.
Under the tab >Info, you get an overview of the customer's invoicing address, language and payment terms. <img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360063813972_9b63c1c3f9.jpg" alt="Zervant customer details - information">
Click >Invoices or >Estimates to view all created invoices/estimates for that customer. You can download the list in a csv-file by clicking on the three grey lines on the top right corner. <img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360063971031_b150e16e2c.jpg" alt="Zervant customer details - Invoices and estimates">
Add >Notes to your customer information that is only visible to you. You can edit or remove them any time. <img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360063971171_3105104290.jpg" alt="Zervant customer details - add notes">
 
<h2 id="h_01GC8THF2XX1KQ0ECM4V1Z9J2F">Delete customer</h2>
Select the customer and click >Delete on the upper right hand from your customer list.
<img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_6634738052253_f097afe267.jpg" alt="Delete_customer.png">
Please note: Customers who have linked invoices (opened or paid) cannot be deleted. This is to ensure that invoices and reports stay legally compliant. Only customers with unapproved invoices (i.e., drafts) can be deleted.
 
<h2 id="h_01GC8TJB18JYMS374RH6JVK4WK">Import customer list</h2>
<a href="https://support.zervant.com/hc/en-gb/articles/360036368271" target="_blank" rel="noopener noreferrer">Click here to learn how to import customers to your customer list.</a>
 
<h2 id="h_01GC8TJH2QZ0G2EN7M10EHA83R">Export customer list</h2>
<a href="https://support.zervant.com/hc/en-gb/articles/360036007972" target="_blank" rel="noopener noreferrer">Click here to learn how to export your customer list.</a>

In Zervant you can easily manage your customer list. If you already have an existing customer database, you can import it to your Zervant customer list just with a couple of clicks.
 
<h2>Import multiple customers</h2>
1. Go to the tab >Customers
2. Click >Import customers from the right hand side or click the >three horizontal lines to import customers from the menu<img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360065227292_How_to_import_multiple_customers_in_Zervant_999840ac6e.png" alt="How_to_import_multiple_customers_in_Zervant.png">
3. In the new window, you have two options importing your customers
<ul>
<li>Cut and paste cells from your worksheet (e.g., Excel) into the grey text box showing on your screen</li>
<li>Click >Choose file to import your customer list from a .csv file</li>
<li>Please note: Save your file in a "csv UTF-8" format <img src="https://skilled-power-8bd28470f8.media.strapiapp.com/hc_article_attachments_360065423051_Import_customer_file_in_Zervant_2bad43d0f2.png" alt="Import_customer_file_in_Zervant.png">
</li>
</ul>
4. Click the >Import data button. This will take you to a page that allows you to sort your data. You can choose the name of each of the columns based on your requirements. Options include company name, customer name, contact details, address, etc. You can also choose to exclude the first line of data by ticking the box in the top left-hand corner. This is handy if the first row is not actual data, but rather just the names of the columns.
5. Once you have sorted everything, confirm by clicking >Import data
 
<h2>Please note</h2>
<ul>
<li>Save your .csv file in a UTF-8 format before you import it by the "Choose file" option</li>
<li>The maximum support .csv file size is 5 MB. If your file is larger than 5 MB, you will have to split the data into several smaller files for the import to work</li>
</ul>

Customers

Exporting your customer list

Managing your customer list

Importing multiple customers